Chapter 6
Conflict Management in Preventing Negative Effects of Change
Gunn Robstad Andersen
Abstract
Organizational change may involve an increase in work stressors and an impaired social working climate. This chapter presents a review of such potential negative effects, and proposes constructive conflict management to be a beneficial way of dealing with them. It is argued that a managerial focus on the ‘soft sides’ of the organization is an important prerequisite for a successful change process.
Total Pages: 41-51 (11)
Purchase Chapter
Book Details