Chapter 6

Conflict Management in Preventing Negative Effects of Change

Gunn Robstad Andersen

Abstract

Organizational change may involve an increase in work stressors and an impaired social working climate. This chapter presents a review of such potential negative effects, and proposes constructive conflict management to be a beneficial way of dealing with them. It is argued that a managerial focus on the ‘soft sides’ of the organization is an important prerequisite for a successful change process.

Total Pages: 41-51 (11)

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