Rule Developing Experimentation: A Systematic Approach to Understand & Engineer the Consumer Mind


Alex Gofman (Deceased), Howard R. Moskowitz

DOI: 10.2174/97816080528441120101
eISBN: 978-1-60805-284-4, 2012
ISBN: 978-1-60805-419-0

Indexed in: Book Citation Index, Science (BKCI-S), Social Sciences & Humanities (BKCI-SSH), EBSCO.

Consumers have been increasingly involved in the innovation process in the last few decades, a major driving force of business success...[view complete introduction]
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Helping Packages Get Noticed on the Shelf Using RDE

- Pp. 279-298 (20)

Alex Gofman, Howard R. Moskowitz and Tõnis Mets


This chapter explores approaches to consumer-driven optimization of package design utilizing rule developing experimentation (RDE). The approach comprises dynamic creation and testing of a large number of design prototypes with consumers. RDE then uncovers optimal solutions, both on an aggregated, segmented (pattern-based latent mind-set segmentation) and on an individual-by-individual basis. Disciplined experimentation produces more targeted package designs, generating higher appeal to the consumers. The proposed steps describe a fast, parsimonious and actionable process, applying RDE to packages, providing in turn necessary input to designers about consumer preferences. The chapter demonstrates that systematic exploration using experimental design should be a central part of the initial, knowledgegathering phase in package design. The steps of fitting the research into the package design process are shown. These steps constitute a cost-effective and efficient way to include consumers in the early stages of package design.

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