- Pp. 89-93 (5)Christina Chow and Clement Leung
National governments are reducing their financial support to universities and are determined to tame the tuition tiger. They want financial transparency and universities to control their administrative costs as a priority. Zero-Based Mindset is a novel way of looking at cost efficiency through four zero-based approaches. Universities have to go beyond financial sustainability and include social and environmental performance to account for the full cost in doing business.